Beauty Decor Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a quote or use our services.

This Privacy Policy applies to the website: www.beautydecor.co.uk and to enquiries made directly to Beauty Decor Ltd.

1. Who we are

Beauty Decor Ltd is a painting and decorating company based in Cheltenham, Gloucestershire.

• Business name: Beauty Decor Ltd
• Phone: 07706 451960
• Email: siposa86@yahoo.com

For the purposes of data protection law, Beauty Decor Ltd is the data controller of the personal information you provide to us.

2. What personal information we collect

We may collect the following information when you contact us or use our website:

• Your name
• Phone number
• Email address
• Address or project location
• Details about your painting or decorating enquiry
• Any photographs or information you choose to send us about your property or project
• Website usage information, such as pages visited, device type and basic analytics data
• IP address and cookie information, where applicable

We only collect information that is relevant to handling your enquiry, providing a quote, delivering our services, improving our website or meeting our legal obligations.

3. How we collect your information

We may collect personal information when you:

• Complete a contact form on our website
• Request a free quote
• Call, email or message us
• Send us photos or details of a decorating project
• Use or browse our website
• Leave a review or interact with our business through third-party platforms

4. How we use your personal information

We may use your personal information to:

• Respond to your enquiry
• Arrange a quote or appointment
• Provide painting, decorating or related services
• Contact you about your project
• Send invoices, receipts or service-related information
• Keep records of work carried out
• Improve our website and customer experience
• Manage reviews, feedback or customer communication
• Comply with legal, accounting or tax obligations

We will not sell your personal information to third parties.

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on:

Contract

When we need to use your information to provide a quote, arrange work or deliver services you have requested.

Legitimate interests

When we use your information to respond to enquiries, manage customer relationships, improve our services, keep business records or protect our business.

Legal obligation

When we need to keep records for tax, accounting or legal purposes.

Consent

Where we ask for your permission, for example for certain marketing activity or non-essential website cookies.

You have the right to withdraw consent at any time where consent is the lawful basis for processing your information.

6. Contact forms and enquiries

If you submit an enquiry through our website, we will use the information you provide to respond to you and deal with your request.

This may include contacting you by phone, email or message to discuss your project, arrange a quote or provide further information about our services.

7. Photos and project information

If you send us photos of your property, rooms, surfaces, furniture, exterior areas or decorating project, we will use them only for purposes connected with your enquiry, quote or service unless you give us permission to use them for marketing, website, portfolio or social media purposes.

We will not publish personal or identifiable project images without appropriate permission.

8. Marketing

We may occasionally contact existing or previous customers about related services where we believe this may be relevant.

You can ask us to stop sending marketing messages at any time by contacting us at: siposa86@yahoo.com

We will not sell your contact details to other companies for marketing purposes.

9. Cookies and website analytics

Our website may use cookies or similar technologies to help the website function, improve user experience and understand how visitors use the site.

Cookies may be used for:

• Website functionality
• Security
• Analytics
• Performance monitoring
• Contact form functionality

If we use non-essential cookies, such as analytics or advertising cookies, these should only be used with your consent where required.

You can manage or block cookies through your browser settings. Blocking some cookies may affect how the website works.

For more information, please see our Cookie Policy.

10. Who we share your information with

We may share your personal information only where necessary with trusted third parties, such as:

• Website hosting providers
• Email and IT service providers
• Accountants or bookkeeping providers
• Payment or invoicing providers
• Professional advisers
• Legal or regulatory authorities where required by law

We only share the information necessary for the relevant purpose.

11. How long we keep your information

We will keep your personal information only for as long as necessary for the purpose it was collected.

Typical retention periods may include:

• Enquiry information: for as long as needed to respond and follow up
• Customer and project records: for the duration of the working relationship and a reasonable period afterwards
• Accounting and invoice records: usually up to 6 years for tax and accounting purposes
• Website analytics data: for the period set by the analytics provider

When information is no longer needed, we will delete it securely or anonymise it where appropriate.

12. How we protect your information

We take appropriate steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

These steps may include secure website hosting, password protection, limited access to personal data and appropriate technical measures.

However, no online system is completely secure, so we cannot guarantee absolute security of information transmitted through the internet.

13. Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Ask for your information to be transferred where applicable
• Withdraw consent where we rely on consent

The ICO explains that privacy notices should tell people about their information rights and how to complain if they are concerned about how their information is used.

To exercise your rights, contact us at: siposa86@yahoo.com

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You can contact us at: siposa86@yahoo.com

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

15. Third-party websites

Our website may contain links to third-party websites, such as review platforms, social media pages or external services.

We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies before providing them with personal information.

16. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

17. Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Phone: 07706 451960

Email: siposa86@yahoo.com